Conversion optimization at scale: more results, same demand
How much more could you grow if you didn’t need to attract more traffic, but instead converted better the traffic you already have?
By Role
By Industry
By Target Customer
What We Offer
ICX helps companies grow revenue and profitability by connecting customer experience, sales, pricing, CRM and automation into one commercial system.
Customer Experience
We design memorable, customer-centered experiences that drive loyalty, enhance support, and optimize every stage of the journey. From maturity frameworks and experience maps to loyalty programs, service design, and feedback analysis, we help brands deeply connect with users and grow sustainably.
Marketing & Sales
We drive marketing and sales strategies that combine technology, creativity, and analytics to accelerate growth. From value proposition design and AI-driven automation to inbound, ABM, and sales enablement strategies, we help businesses attract, convert, and retain customers effectively and profitably.
Pricing & Revenue
We optimize pricing and revenue through data-driven strategies and integrated planning. From profitability modeling and margin analysis to demand management and sales forecasting, we help maximize financial performance and business competitiveness.
Digital Transformation
We accelerate digital transformation by aligning strategy, processes and technology. From operating model definition and intelligent automation to CRM implementation, artificial intelligence and digital channels, we help organizations adapt, scale and lead in changing and competitive environments.
Operational Efficiency
We enhance operational efficiency through process optimization, intelligent automation, and cost control. From cost reduction strategies and process redesign to RPA and value analysis, we help businesses boost productivity, agility, and sustainable profitability.
Customer Experience
Marketing & Sales
Pricing & Revenue
Digital Transformation
Operational Efficiency
A blog where we share ideas, experiences, and our vision on how to build better Customer Experiences in your organization.
5 min read
How much more could you grow if you didn’t need to attract more traffic, but instead converted better the traffic you already have?
10 min read
ICX Consulting, a commercial strategy and customer experience consultancy, helps companies create content for each stage of the customer's buying...
10 min read
The paradigm shift in industrial and B2B companies is moving from selling through personal relationships and printed catalogs to earning attention...
2 min read
If you ask an entrepreneur, manager, or owner of their own business, what are their goals? The answer is always: sell more! But they don't always...
9 min read
ICX Consulting, a commercial strategy and customer experience firm, builds content marketing strategies tied to revenue. Content marketing is a...
9 min read
Content marketing is crucial for your sales team because relevant, consistent content answers buyers' questions before and during the sale, builds...
9 min read
Content marketing metrics are the indicators that show whether published content attracts the right audience, converts it into leads and contributes...
9 min read
Content marketing in times of crisis means keeping a steady, useful presence for customers when budgets tighten and trust is fragile. The companies...
9 min read
A corporate blog on HubSpot does more than publish articles. Because it lives inside the CRM, every post connects to analytics, calls to action, SEO...
9 min read
Content marketing in the retail industry is the practice of communicating with shoppers through useful blogs, social media and video, without selling...