3 min read
Innovate vs Invent
Whenever I start a presentation I ask the question of what innovation means to people; I always get different answers, but in general the idea that covers all of them is the notion of creativity.
Use case: Challenges in manufacturing industry processes
The manufacturing industry constantly faces challenges in its Business Process that can affect efficiency, quality, and profitability. From...
How can digital transformation help me optimize my hotel management?
After working more than 14 years in the hospitality industry today I can say that one of the great challenges hotels are facing, is how to exploit...
Service Design: The secret weapon for customer retention
Did you know that 86% of consumers are willing to pay more for an excellent customer experience? Yet, only 1% feel that companies actually deliver.
What is Oracle Customer Experience (OCX) and what is it used for
Having the right tool to manage customer relationships changes everything. In a world where consumer expectations are constantly evolving and...
6 Key Integrations in your eCommerce
In a reality as technological as the one we are living in, the level of automation and efficiency that can be achieved in an eCommerce depends on...
6 Steps That Bring Your Business Closer to Digital Transformation
Today, digital technologies have evolved to include multiple transactions and digital integrations to their processes. Some of these technologies...
Introduction to the Customer Journey
Imagine that at work you heard mention of a new fashionable restaurant in the mountains, suddenly all your acquaintances talk about that place, the...
Apply Magento cart rules for free customer shipping
Using free shipping on our products by using a coupon or a price with a minimum purchase is a great way to incentivize our customers to buy.
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