8 min read
Victor Esquivel | Nov 03, 2026
Catalog management is one of the biggest headaches for sales, marketing and the commercial area, because it is almost always done manually and is nearly impossible to keep up to date. When product data is scattered and outdated, customers cannot...
An omnichannel eCommerce increases customer spend because it connects the digital store, salespeople, service and physical channels into a single...
Improving the cost structure of commercial management means reducing what it costs to sell to and serve each customer without deteriorating service....
The marketing budget is usually the first line cut when sales slow down, and it is almost always the decision that costs the company the most. This...
ICX Consulting, a commercial strategy and customer experience consultancy, helps manufacturers and distributors define the characteristics of a B2B...
At this time it is undeniable that one of the industries that has suffered the most is tourism. I would like to highlight the contributions made by...
The mistake of opening an online grocery store is launching a B2C eCommerce that merely drips the product catalogue onto a website, without a...
Digital transformation can help you manage your hotel when it connects the systems that already run the property, aligns Sales, Reservations,...
An e-commerce B2B model is a digital channel through which one company sells products or services to other companies. It differs from consumer...
Customer satisfaction and retention improve in B2B when buying becomes easy, fast and predictable, and a well-designed eCommerce platform is the most...
