Key strategies for investing in ads in times of crisis
The key strategies for investing in ads in times of crisis are to keep a disciplined presence instead of going dark, reallocate budget toward the...
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9 min read
Katerine Rodriguez | Jun 02, 2025
9 min read
Katerine Rodriguez | Jun 02, 2025
Companies should keep investing in advertising during a recession because cutting it reduces market visibility at the moment competitors are weakest, and rebuilding presence later costs more than maintaining it. The sound approach is not to spend freely but to plan carefully, focus on the buyers who still have budget, and measure return on every campaign.
It is the third week of budget season, and the chief financial officer of a regional distribution company has placed a proposal on the table. Forecasts for the coming year are soft, interest rates are high and two of the company's largest customers have delayed orders. The simplest line to trim is marketing, and the proposal is a thirty percent cut to advertising across the board. Nobody in the room doubts the logic of protecting cash. The chief commercial officer, however, has seen this scene before and knows what usually follows: a quiet quarter in which the brand disappears from the places where buyers look, followed by a sales team that must work twice as hard to be heard when demand returns. The question that decides the meeting is not whether to save money, but where saving money creates the least damage.
No one knows exactly how or when the next economic slowdown will arrive, but every business that has operated for more than a decade has lived through at least one, and the pattern in how companies respond is remarkably consistent. One of the most common and most damaging reactions is to curb investment in advertising. The decision can lead to a loss of visibility in the market and, once a company has withdrawn, it is harder to return to the rhythm of participation it had before. A popular saying in the industry captures the point: when times are good, advertise, and when times are bad, keep advertising. This article examines why that advice holds up, how to apply it with a limited budget, and how executives can defend the decision in front of a finance team that is, understandably, looking for savings.
A company should keep advertising in a recession because visibility compounds and absence is expensive to reverse. When one competitor goes quiet, the others who remain visible capture the attention and, eventually, the demand that is still there. Buyers who have fewer suppliers in front of them tend to consolidate their purchases with the ones they see and trust.
The frequently cited evidence points in the same direction. According to the Muslim Ad Network, which summarized the research in 2020, McGraw-Hill Research studied 600 companies between 1980 and 1985 and found that those that maintained or increased their advertising spending during the 1981 recession achieved sales 256 percent higher than those that did not by 1985. The source is a secondary summary of an older study, and it should be read as an illustration of a long-standing argument rather than as a forecast for any particular company. More recent academic work reaches a compatible conclusion by a different route. In their Harvard Business Review article Roaring out of a Recession, Ranjay Gulati, Nitin Nohria and Franz Wohlgezogen report that only about 9 percent of the companies they studied emerged from a downturn stronger than before, and that those companies avoided false trade-offs by combining cost-cutting with investment.
The implication for an executive is nuanced. The evidence does not say that every advertising dollar should be protected. It says that companies that continue to invest in a disciplined way, while reducing waste elsewhere, are positioned to take share when conditions improve. The task is to cut the inefficient part of the budget, not the part that keeps the brand in the buyer's mind.
Sector dynamics reinforce the point. In consumer goods, shelf space and consumer habits are decided during the slowdown, and a brand that goes silent often finds a private label or a competitor in its place when spending recovers. In financial services, a bank or an insurer that stops communicating loses the chance to be the trusted name when customers reconsider their coverage or their credit. In business services, where the sale depends on credibility, an absent supplier is an unknown one, and unknown suppliers are the first to be excluded when procurement tightens its criteria. These are illustrative patterns, but they explain why experienced marketing directors treat downturns as periods to protect the asset that took years to build.
For the sustainability of the business, the principle is to avoid reducing advertising expense as a reflex and instead to take advantage of the resources at hand in the most effective way possible. How can a company invest in advertising on a limited budget? The key is planning, and the six practices below develop that idea.
Planning comes first because a large budget with a misdirected strategy produces no concrete results, while a modest budget with a clear plan can outperform it. The first step is to project a schedule of the strategy for the coming months, identifying when campaigns will run and considering the dates that matter to customers and to the business, including holidays and the natural buying cycles of the sector.
A hotel group, for example, might concentrate its limited budget on the booking windows in which corporate travel managers and families plan their trips, instead of spreading the same spend evenly across the year. A manufacturer that sells to the construction industry would align its campaigns with the months in which projects are specified and budgets are released. The calendar turns advertising from a continuous expense into a series of deliberate bets, each tied to a moment when the buyer is more likely to respond. That discipline also makes the budget easier to defend, because every campaign can be linked to a date, an audience and an expected result.
Almost certainly, and that is the second practice. A downturn alters what customers worry about, how they decide and who approves the purchase. A buyer who used to evaluate innovation may now be evaluating cost and risk, and a purchasing committee that once met quarterly may now require senior sign-off on every order.
The company should therefore review its buyer persona and ask how it can help that person face the new situation. If necessary, restructure stages of the conversion paths to adapt to it. The main pains of the buyer should not be set aside, but the emphasis should fall on how the company can help, because the relationship of trust built over the years is the most valuable asset in difficult moments. Customers remember who was present when things were hard, and that recognition shapes loyalty long after the economy recovers. The ICX article How much do you really know about the people who buy from your business? offers a method for reviewing the persona, and the Persona Playbook Toolkit provides a template to document the changes.
With a limited budget, precision replaces volume. The third practice is to segment the buyer persona more finely on social networks, narrowing the audience so that each impression is spent on the people the company actually wants to convert. It is an effort that requires discipline, because a smaller audience can feel like a smaller opportunity, but a tightly defined group that includes the right decision makers is almost always more valuable than a wide audience that includes mostly the curious.
Consider a B2B services firm that sells to finance directors in mid-sized manufacturers. Reaching every professional in the industry would consume the budget quickly and produce clicks from students, consultants and competitors. Reaching finance directors in a defined size range, in specific regions, with a message about protecting margin during a slowdown, will produce fewer clicks and more conversations. The principle applies across sectors, from a retail bank promoting a business credit line to a software provider offering efficiency tools. Segment until the audience is one that a salesperson would be glad to call.
Every ad needs a specific conversion path because attention that does not lead anywhere is wasted money, and in times of constraint wasted money is the first thing a finance team notices. The fourth practice is to focus all advertising efforts on defined paths and never to publish an ad without one.
This means that each post, banner or campaign should contain the links or buttons the prospect needs to navigate properly into the site, whether a landing page, a promotion or a form. At a time when the company most needs to generate concrete traffic, the path from ad to action should be short and obvious. An ad promoting a free diagnostic should land on a page about that diagnostic, not on the home page. An offer for a downloadable guide should lead to a form that asks only what the sales team will use. Offers that improve lead conversion are discussed in How to maximize your lead conversions, and they are particularly valuable when each lead costs more to acquire.
The fifth practice is to control spending more tightly through the advertising managers of the social networks and through tools like HubSpot. Ads managers have improved to the point where clicks can be obtained at very low prices when the targeting and the message are right, and some of the techniques that make this possible are described in the ICX piece on creating Inbound Marketing strategies in social networks, together with offers that improve lead conversion, which can help convert the largest number of potential buyers at the lowest possible price.
The advantage of a connected tool is analysis. A team can see which channels the strategy is working through, which social network is generating the most interaction, and, filtering by date, which publications have been most successful across all networks. That information allows the company to move money from what is not working to what is, week by week, instead of discovering at the end of the quarter that a third of the budget produced nothing. The trade-off is that platform dashboards report what the platform wants to be measured, such as clicks and impressions, and the company must connect them to its own CRM to see which of those clicks became opportunities and revenue.
Measuring return on investment is the sixth practice and the one that makes the other five defensible. HubSpot allows companies to calculate ROI within the platform, which matters because time, perseverance and effort have been invested and must be measurable in a more practical way. For teams that are still unsure how to calculate it, HubSpot's Spanish-language article El ROI del inbound marketing explains the concept, and the platform's user guide describes how to configure it in an account.
In a recession, ROI is not only a reporting exercise. It is the language in which marketing speaks to finance. A marketing leader who can show cost per qualified lead, conversion to opportunity and revenue influenced by each campaign is no longer asking for a budget, but proposing an investment with measurable results. When the chief financial officer proposes a thirty percent cut, the answer that works is not a general appeal to brand but a table that shows which campaigns pay back, which do not and what the company would lose by removing the first group. ICX Consulting's ROI calculations practice helps teams build that case.
For the chief executive and the chief financial officer, the central decision is not whether to cut marketing but how to separate spending that builds demand from spending that merely fills space. A review of campaigns by return, rather than an across-the-board percentage, protects cash and keeps the company visible. The question to ask the marketing team is which campaigns the company would regret not having run when demand returns.
For the chief commercial officer and the head of marketing, the downturn is an opportunity to improve conversion. Tighter budgets force clearer personas, shorter paths from ad to sale and closer collaboration between marketing and sales, which are improvements that persist after the recession ends. For those responsible for customer experience and loyalty, the lesson is to remain present for existing customers, with useful content and attentive service, since retaining a customer in a downturn is almost always cheaper than winning a new one. The risks are real: over-investing in channels that do not convert, and under-investing in measurement. Both are avoidable with the discipline described above.
A seasoned consultant would suggest a simple sequence for the first week. Begin by listing every active campaign with its cost, the leads it generated and, where possible, the revenue it influenced. Then rank them and identify the bottom quartile, the campaigns that consume budget and show little result, which are the legitimate candidates for a cut. Reallocate part of that money to the best performers and to one or two experiments aimed at the segments that still have purchasing power.
In parallel, hold a short session with sales to ask what customers are saying about their situation, because the persona review depends on listening. Update the calendar for the next quarter, make sure each campaign has a landing page and a clear next step, and agree on three metrics that will be reviewed every week. This routine is modest, but it changes the nature of the conversation with finance, from defending a cost to managing a portfolio.
ICX Consulting helps commercial leaders make marketing investment decisions with evidence. Our teams review the funnel from first impression to closed sale, redesign personas and segments, and set up the measurement that links advertising to pipeline and revenue. We bring this together through our marketing and sales funnel optimization and digital marketing services, and we implement the reporting in HubSpot so that campaign results and revenue are visible in one place. If your team is preparing a plan for a more demanding year, the Value Proposition Toolkit is a useful resource to sharpen the message before you spend on reaching the market.
Not as a reflex. Cut the campaigns that show weak return and protect those that keep the brand visible to buyers who still have budget. Research on recessions suggests that companies which combine savings with disciplined investment tend to emerge stronger than those that withdraw completely.
Plan a calendar around the moments when your buyers decide, segment the audience tightly, send every ad to a specific conversion path and review results weekly. Precision and measurement matter more than volume when money is limited.
Track cost per qualified lead, conversion from lead to opportunity, revenue influenced by each campaign and the payback period. These connect advertising to sales, which is what finance needs to see in order to support continued investment.
The principles are the same, but B2B cycles are longer and buying committees larger, so persistence matters even more. Keeping content, nurturing and account-level outreach active through the downturn ensures you are known when budgets are released again.
If your leadership team is debating where to cut and where to hold in the coming year, an independent review of your marketing investment can show what is paying back and what is not. Request a diagnostic with an ICX consultant and we will help you build a plan that protects both cash and market presence.

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