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What We Offer

ICX helps companies grow revenue and profitability by connecting customer experience, sales, pricing, CRM and automation into one commercial system.

Customer Experience

We design memorable, customer-centered experiences that drive loyalty, enhance support, and optimize every stage of the journey. From maturity frameworks and experience maps to loyalty programs, service design, and feedback analysis, we help brands deeply connect with users and grow sustainably.

Marketing & Sales

We drive marketing and sales strategies that combine technology, creativity, and analytics to accelerate growth. From value proposition design and AI-driven automation to inbound, ABM, and sales enablement strategies, we help businesses attract, convert, and retain customers effectively and profitably.

Pricing & Revenue

We optimize pricing and revenue through data-driven strategies and integrated planning. From profitability modeling and margin analysis to demand management and sales forecasting, we help maximize financial performance and business competitiveness.

Digital Transformation

We accelerate digital transformation by aligning strategy, processes and technology. From operating model definition and intelligent automation to CRM implementation, artificial intelligence and digital channels, we help organizations adapt, scale and lead in changing and competitive environments.

 

 

Operational Efficiency  

We enhance operational efficiency through process optimization, intelligent automation, and cost control. From cost reduction strategies and process redesign to RPA and value analysis, we help businesses boost productivity, agility, and sustainable profitability.

Customer Experience

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Marketing & Sales

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Pricing & Revenue

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Digital Transformation

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Operational Efficiency 

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Eduardo García Camilli

I turn complexity into structure and ideas into results. I don't just adapt to change, I design the systems that thrive on it.

When sales has to correct AI

7 min read

When Sales Has to Correct AI

B2B buyers increasingly research vendors with generative AI and arrive convinced before they arrive informed. Sales now has to validate and sometimes correct those conclusions without turning the meeting into a debate. ICX Consulting helps marketing...

What should you do with leads that don't convert?

12 min read

What to Do With Leads That Don't Convert

Most leads that don't convert are not bad leads. They stall because nobody owns the next decision once they stop moving forward. ICX Consulting helps...

Digital saturation

8 min read

Digital saturation: capturing attention is the new acquisition cost

For years, organizations have sought to reduce their customer acquisition cost by optimizing campaigns, automating commercial processes, and...

How to clean your pipeline to elimited unreal opportunities

7 min read

How to Clean Your Pipeline and Eliminate Unreal Opportunities

To clean a sales pipeline, define commercial reality criteria, instrument the signals that prove a deal is moving and govern every stage as a filter...

Optimizing commercial processes to improve conversion and execution

4 min read

Optimizing commercial processes to improve conversion and execution

Optimizing commercial processes to improve conversion and execution has become a structural requirement for organizations that expect growth to be...

AI-Powered Inbound Marketing as a Revenue System

7 min read

AI-Powered Inbound Marketing as a Revenue System

AI-powered inbound marketing has shiftedfrom an optimization layer to a structural capability in modern revenueengines.

Predictive strategies for Black Friday you should have implemented

7 min read

Predictive strategies for Black Friday you should have implemented

Every year, the story repeats itself: traffic spikes, frantic ads, deep discounts eating into margins, and the feeling that everything possible has...

AI-Powered MQL to SQL Conversion

4 min read

AI-Powered MQL to SQL Conversion

Ai-powered MQL to SQL conversion is making the needle move by itself.

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