Skip to the main content.

What We Offer

ICX helps companies grow revenue and profitability by connecting customer experience, sales, pricing, CRM and automation into one commercial system.

Customer Experience

We design memorable, customer-centered experiences that drive loyalty, enhance support, and optimize every stage of the journey. From maturity frameworks and experience maps to loyalty programs, service design, and feedback analysis, we help brands deeply connect with users and grow sustainably.

Marketing & Sales

We drive marketing and sales strategies that combine technology, creativity, and analytics to accelerate growth. From value proposition design and AI-driven automation to inbound, ABM, and sales enablement strategies, we help businesses attract, convert, and retain customers effectively and profitably.

Pricing & Revenue

We optimize pricing and revenue through data-driven strategies and integrated planning. From profitability modeling and margin analysis to demand management and sales forecasting, we help maximize financial performance and business competitiveness.

Digital Transformation

We accelerate digital transformation by aligning strategy, processes and technology. From operating model definition and intelligent automation to CRM implementation, artificial intelligence and digital channels, we help organizations adapt, scale and lead in changing and competitive environments.

 

 

Operational Efficiency  

We enhance operational efficiency through process optimization, intelligent automation, and cost control. From cost reduction strategies and process redesign to RPA and value analysis, we help businesses boost productivity, agility, and sustainable profitability.

Customer Experience

chevron-right-1

Marketing & Sales

chevron-right-1

Pricing & Revenue

chevron-right-1

Digital Transformation

chevron-right-1

Operational Efficiency 

chevron-right-1

HubSpot Prospecting Agent Implementation

Turn AI prospecting into a controlled sales process, not another automation experiment.

HubSpot Consulting and Implementation for the U.S. and Latin America  

We design your commercial process first and then build it in HubSpot, from CRM implementation to AI agents. 

 

ICX Consulting configures HubSpot Prospecting Agent around your ideal customer profile, buying signals, CRM data, sales rules and human handoffs. We design the prospecting process first, then configure the agent to research accounts, identify relevant contacts and support personalized outreach inside HubSpot.





Why Companies Choose ICX as Their HubSpot Partner 

2024_Academy_Credentials_Accreditations_HS_CustomIntegration534x534 1      2024_Academy_Credentials_Accreditations_HSA_OnboardingAccreditation534x534 1

banner-CX_HubSpot

What HubSpot Prospecting Agent Does

Prospecting Agent helps sales teams identify and engage accounts with greater consistency by combining CRM data, buying signals, account research and AI-assisted outreach.

Its value is not simply that it can write emails. The opportunity is to create a prospecting system in which accounts are identified, researched, prioritized and contacted according to defined commercial criteria.

Identify Accounts with Potential

The agent can help identify companies that match the signals and characteristics your organization considers relevant, allowing the sales team to focus its effort on accounts with stronger potential.

Research Accounts and Contacts

Instead of asking sales representatives to manually research every company, Prospecting Agent can support account research and help identify relevant contacts based on the prospecting strategy.

Personalize Outreach

The agent can use CRM context, account information and the instructions defined for each prospecting play to prepare outreach that reflects the segment, persona and reason for contacting the prospect.

Maintain Prospecting Activity

Prospecting Agent can help maintain a consistent outreach process across a larger number of accounts, reducing the amount of repetitive research and preparation required from sales representatives.

The objective is not to remove the salesperson from the process. It is to allow the salesperson to spend more time on conversations, qualification and opportunities where human judgment creates greater value.

Breeze AI Agents and Prospecting Agent

We configure HubSpot's AI capabilities, including Breeze AI Agents and Prospecting Agent, around clearly defined business processes and guardrails. These agents can support account research, personalized outreach, follow-up and customer interactions while operating within approved rules, data sources and escalation points. This allows organizations to use AI to increase capacity and speed without losing human oversight.

HubSpot empowers your business with a unified platform that drives revenue growth, enhances operational efficiency, and fosters long-term customer loyalty.

RESOURCES

Guía-GPCT

GPCT Guide

Infografía-optimización-de-landing-page-1

Landing Page Optimization Guide


What Prospecting Agent Needs to Work

AI does not fix an undefined sales process. Before activating Prospecting Agent, the organization needs clear criteria for who it wants to reach, what makes an account relevant and how the agent should behave.

ICX establishes these foundations before configuring the technology.

A Defined Ideal Customer Profile

We define the characteristics of the organizations that represent the best commercial fit, including factors such as industry, company profile, geography, business needs and other relevant criteria.

The objective is to give the prospecting process a clear definition of which accounts deserve attention.

Reliable CRM Data

The quality of the output depends heavily on the information available to the agent. We review the CRM structure and determine which company, contact and engagement data should support research, prioritization and personalization.

Buying Signals and Qualification Criteria

We identify the signals that may indicate greater relevance or commercial intent and establish the criteria used to prioritize accounts and contacts.

Segments and Personas

Different buyers require different messages. We define the segments, roles, needs and value propositions that should guide the agent's research and outreach strategy.

Business Rules and Human Handoffs

We establish what the agent may do, when salesperson intervention is required and how interested responses should move into the commercial process.

The result is an AI agent operating within a defined sales system rather than acting independently from it.


 

Harness the power of HubSpot to align your marketing, sales, and service teams, ensuring strategic decisions are based on real-time data and analytics.

What Prospecting Agent Needs to Work

AI does not fix an undefined sales process. Before activating Prospecting Agent, the organization needs clear criteria for who it wants to reach, what makes an account relevant and how the agent should behave.

ICX establishes these foundations before configuring the technology.

A Defined Ideal Customer Profile

We define the characteristics of the organizations that represent the best commercial fit, including factors such as industry, company profile, geography, business needs and other relevant criteria.

The objective is to give the prospecting process a clear definition of which accounts deserve attention.

Reliable CRM Data

The quality of the output depends heavily on the information available to the agent. We review the CRM structure and determine which company, contact and engagement data should support research, prioritization and personalization.

Buying Signals and Qualification Criteria

We identify the signals that may indicate greater relevance or commercial intent and establish the criteria used to prioritize accounts and contacts.

Segments and Personas

Different buyers require different messages. We define the segments, roles, needs and value propositions that should guide the agent's research and outreach strategy.

Business Rules and Human Handoffs

We establish what the agent may do, when salesperson intervention is required and how interested responses should move into the commercial process.

The result is an AI agent operating within a defined sales system rather than acting independently from it.


If you want to learn more and have a personalized consult with us.

9 min read
The real problem is not your CRM. It is everything happening outside of it.
Implementing a CRM often marks a turning point for an organization. The expectations are clear: centralize sales...
5 min read
How to scale digital margin and monetize transformation
Digital transformation creates real value when it stops being perceived as a cost center and becomes a consistent...
12 min read
Digital efficiency at scale: Driving margin with smart operations
In 2026, Digital Transformation is no longer a strategic option; it has become the very foundation of corporate...
6 min read
Optimize your pipeline by filtering out low-probability leads
In an environment where customer acquisition is increasingly costly and competitive, the real differentiator is no...
7 min read
How to clean your pipeline to elimited unreal opportunities
In most B2B organizations, the sales pipeline does not fail due to lack of volume, but due to structural contamination....
8 min read
Digital customer experience as a direct revenue lever
Digital Customer Experience as revenue lever stands as one of the most powerful yet underleveraged tools available to...
Content added to ICX Folder

ICX PLATFORMS

We offer all you need for your company success

ICX PLATFORMS

We offer all you need for your company success

ICX Platforms

HubSpot CRM


HubSpot CRM centralizes customer data, enabling streamlined customer relationship management and seamless integration with HubSpot's marketing, sales, and service tools.

Adobe Commerce (Magento)


Adobe Commerce (Magento) enhances HubSpot's e-commerce capabilities by providing a robust platform for online sales, allowing for personalized marketing and improved customer experiences.

Adobe Experience Manager


Adobe Experience Manager complements HubSpot by offering advanced content management solutions that enhance content delivery and personalization across customer touchpoints.

Adobe Marketing (Marketo)


Adobe Marketing (Marketo) integrates with HubSpot to amplify marketing automation, enabling more sophisticated lead nurturing, segmentation, and campaign management.

Liferay


Liferay supports HubSpot by offering a flexible portal for building customer communities and improving digital experiences through personalized content and self-service options.

Oracle CX


Oracle CX integrates with HubSpot to provide a comprehensive customer experience solution, enhancing customer insights, engagement, and lifecycle management across multiple channels.

CX Insights image with wording in bold
Why a CRM is essential for the commercial development of your company


You have surely heard the term CRM at some point. Today this tool is used by many companies.

Read

Discovering Tableau: a step-by-step implementation guide


In the fast-paced world of data analytics, having tools that simplify the understanding and presentation of information is essential.

Read


FREQUENTLY ASKED QUESTIONS

START HERE

Thank you for visiting this section. We are ready to give you a personalized success experience

Online Evaluation