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WHO WE SERVE

 

WHO WE SERVE

 

WHO WE SERVE

 

WHO WE SERVE

 

By Role

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By Industry

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By Target Customer

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What We Offer

We drive business growth by improving operational efficiency through process optimization, smart automation, and cost control. Our approach boosts productivity, reduces expenses, and increases profitability with scalable, sustainable solutions

Customer Experience

We design memorable, customer-centered experiences that drive loyalty, enhance support, and optimize every stage of the journey. From maturity frameworks and experience maps to loyalty programs, service design, and feedback analysis, we help brands deeply connect with users and grow sustainably.

Marketing & Sales

We drive marketing and sales strategies that combine technology, creativity, and analytics to accelerate growth. From value proposition design and AI-driven automation to inbound, ABM, and sales enablement strategies, we help businesses attract, convert, and retain customers effectively and profitably.

Pricing & Revenue

We optimize pricing and revenue through data-driven strategies and integrated planning. From profitability modeling and margin analysis to demand management and sales forecasting, we help maximize financial performance and business competitiveness.

Digital Transformation

We accelerate digital transformation by aligning strategy, processes and technology. From operating model definition and intelligent automation to CRM implementation, artificial intelligence and digital channels, we help organizations adapt, scale and lead in changing and competitive environments.

 

 

Operational Efficiency  

We enhance operational efficiency through process optimization, intelligent automation, and cost control. From cost reduction strategies and process redesign to RPA and value analysis, we help businesses boost productivity, agility, and sustainable profitability.

Customer Experience

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Marketing & Sales

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Pricing & Revenue

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Digital Transformation

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Operational Efficiency 

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ICX HELP CENTER

Expert support for business strategy, digital transformation, and customer experience excellence

OUR OFFICES

  • Miami

  • New York

  • Houston

      [email protected]

      +1 346-220-4700

      8210, 9595 Six Pines Dr Building 8 2nd Floor, Suite, The Woodlands, TX 77380, United States

  • Mexico City

      [email protected]

      +52 55 6827-8777

      Aristóteles 77 5th Floor Polanco, 11560 México City, CDMX, México

  • Guatemala City

  • Costa Rica

      [email protected]

      +506 8790 6000

      Plaza Roble Corporate Center Las Terrazas Building, 5th floor Office 524 San José Escazú, 10203

Miami New York Houston Mexico City Guatemala City Costa Rica

ICX PLATFORMS

We offer all you need for your company success

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ICX PLATFORMS

We offer all you need for your company success

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ICX Platforms

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Request support | Mexico City

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Request support | Guatemala City

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Request support

Request support | Costa Rica

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