Skip to the main content.
ICX-LOGO-1
WHO WE SERVE

 

WHO WE SERVE

 

WHO WE SERVE

 

WHO WE SERVE

 

By Role

chevron-right-1

By Industry

chevron-right-1

By Target Customer

chevron-right-1

What We Offer

We drive business growth by improving operational efficiency through process optimization, smart automation, and cost control. Our approach boosts productivity, reduces expenses, and increases profitability with scalable, sustainable solutions

Customer Experience

We design memorable, customer-centered experiences that drive loyalty, enhance support, and optimize every stage of the journey. From maturity frameworks and experience maps to loyalty programs, service design, and feedback analysis, we help brands deeply connect with users and grow sustainably.

Marketing & Sales

We drive marketing and sales strategies that combine technology, creativity, and analytics to accelerate growth. From value proposition design and AI-driven automation to inbound, ABM, and sales enablement strategies, we help businesses attract, convert, and retain customers effectively and profitably.

Pricing & Revenue

We optimize pricing and revenue through data-driven strategies and integrated planning. From profitability modeling and margin analysis to demand management and sales forecasting, we help maximize financial performance and business competitiveness.

Digital Transformation

We accelerate digital transformation by aligning strategy, processes and technology. From operating model definition and intelligent automation to CRM implementation, artificial intelligence and digital channels, we help organizations adapt, scale and lead in changing and competitive environments.

 

 

Operational Efficiency  

We enhance operational efficiency through process optimization, intelligent automation, and cost control. From cost reduction strategies and process redesign to RPA and value analysis, we help businesses boost productivity, agility, and sustainable profitability.

Customer Experience

chevron-right-1

Marketing & Sales

chevron-right-1

Pricing & Revenue

chevron-right-1

Digital Transformation

chevron-right-1

Operational Efficiency 

chevron-right-1
 

Digital Protopyping

By ICX Consulting, 2024

$10.00

The Magic Module

Congrats! You've just become a magician. This is the do-it-all module where you can let your creativity run wild. The best part is that it's just going to keep getting more and more awesome over time.
  • sidebar1
  • sidebar2-2
  • sidebar3-2
  • sidebar4
  • sidebar5
Related Toolkits
Customer Journey Map Toolkit
 
Service Design Toolkit
 
Usability Testing Toolkit
 
Innovation Management Toolkit

Digital Prototyping is a key tool for transforming ideas into tangible and validated solutions. In a business environment where customer experience defines success, this tool enables organizations to visualize, iterate, and refine products or services before their launch. By integrating this process into their business strategy, companies not only minimize risks but also maximize alignment between customer expectations and value propositions. Discover how Digital Prototyping can accelerate decision-making and ensure effective results.

Goal

Goal

Create an interactive representation of products, services, or experiences to validate and improve their functionality and alignment with customer needs.

participants

Participants

CX leaders (CXOs), design teams, innovation teams, technology teams, and key stakeholders.

time

Time Needed

1 to 3 weeks, depending on the prototype’s complexity.

phase

Phase

Iteration and validation within the design and development cycle.

Before you start

Key Steps to Prepare for Digital Prototyping:

  • Clearly define the prototype's objectives: What key aspects do you want to validate?
  • Identify the target audience and their specific needs.
  • Establish a multidisciplinary team with clearly defined roles.
  • Ensure that the necessary digital tools are available and configured.
  • Prepare a realistic timeline that allows for rapid iterations.

Resources you will need and get here

Guide to Creating Digital Prototypes

 

Resources_Icon4

 

 

A step-by-step manual that explains how to conceptualize, design, and develop effective prototypes, from wireframes to interactive prototypes.

 

 

Digital Prototyping Templates

Resources_Icon5

 

A downloadable set of customizable formats for wireframes, mockups, and interactive prototypes tailored to various industries.

 

 

Prototype Validation Checklist

Resources_Icon6

 

A practical checklist to ensure prototypes meet quality, functionality, and alignment standards with customer expectations.

 

 

Benefits of downloading and using the Digital Prototyping Toolkit

  • Speeds up time-to-market by identifying and addressing issues before final development.
  • Reduces costs by avoiding investments in solutions that are not aligned with customer needs.
  • Enhances team collaboration by providing a clear and tangible vision of solutions.
  • Increases customer satisfaction by designing proposals aligned with real expectations.

Steps

 

✔
 

01 | Define Your Purpose

Establish clear objectives for your prototype and identify the key aspects you need to validate.

✔
 

02 | Select the Right Tools

Identify and set up the digital tools needed for prototype creation (e.g., Figma, Adobe XD).

✔
 

03 | Design Your Initial Prototype

Use the templates included in the toolkit to create an initial visual representation of your idea.

✔
 

04 | Iterate and Validate with Stakeholders

Present your prototype to key stakeholders, gather feedback, and make the necessary improvements.

flag

05 | Download and Implement

Take your ideas to the next level with our Digital Prototyping Toolkit. Download now and gain a clear roadmap to design and validate innovative solutions that drive business success. Start creating memorable experiences today!
ICX SUBSCRIPTION
Come and be part of the latest specific insights provided by our experts
Group 1904

What's next?

ARE YOU READY?

START HERE