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We drive business growth by improving operational efficiency through process optimization, smart automation, and cost control. Our approach boosts productivity, reduces expenses, and increases profitability with scalable, sustainable solutions

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We accelerate digital transformation by aligning strategy, processes and technology. From operating model definition and intelligent automation to CRM implementation, artificial intelligence and digital channels, we help organizations adapt, scale and lead in changing and competitive environments.

 

 

Operational Efficiency  

We enhance operational efficiency through process optimization, intelligent automation, and cost control. From cost reduction strategies and process redesign to RPA and value analysis, we help businesses boost productivity, agility, and sustainable profitability.

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Operative Model

By ICX Consulting, 2024

$10.00

The Magic Module

Congrats! You've just become a magician. This is the do-it-all module where you can let your creativity run wild. The best part is that it's just going to keep getting more and more awesome over time.


Related Toolkits
Customer Journey Map
 
Integrated CX Strategy
 
Key Performance Indicators (KPIs)
 

The Operative Model is an essential tool for translating your business strategy into actionable workflows and processes. It focuses on the tactical execution of daily operations, ensuring that every task, resource, and team contributes effectively to the company’s goals and customer satisfaction. This toolkit is perfect for CEOs, CMOs, CXOs, and operational leaders who need a clear framework to enhance efficiency, standardize operations, and ensure consistency across all functional areas.

Goal

Goal

To establish a structured and repeatable system for managing day-to-day operations, ensuring alignment with strategic goals and customer needs.

participants

Participants

CEOs, operational leaders, managers, supervisors, and team leads.

time

Time Needed

1-2 weeks for initial implementation; ongoing refinement as needed.

phase

Phase

Execution and optimization within the operational cycle.

Before you start

Key elements to start with Operative Model:

  • Identify your organization’s operational priorities and focus areas.
  • Map out your current workflows and identify bottlenecks or inefficiencies.
  • Ensure your team understands the connection between daily operations and strategic objectives.
  • Gather relevant data on resource utilization, process timelines, and task dependencies.
  • Prepare your team for adopting standardized processes and tools.

Resources you will need and get here

Operative Process Guide

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A comprehensive guide that outlines the core principles of operative models, offering step-by-step instructions for designing and managing efficient workflows.

 

 

Workflow Mapping Template

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A visual tool to map out your current processes, identify inefficiencies, and redesign workflows for optimal performance.

 

 

Task Prioritization Framework

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A resource for categorizing and prioritizing tasks to ensure critical operations are executed effectively while maintaining flexibility for unforeseen challenges.

 

 

 

Benefits of downloading and using the Toolkit

  • Standardize daily operations to reduce inefficiencies and ensure consistency.
  • Improve resource allocation and team productivity across functional areas.
  • Establish clear workflows that enhance collaboration and task execution.
  • Increase operational agility to adapt quickly to business demands and customer needs.

Steps

 

 

01 | Analyze Current Operations

Use the workflow mapping template to assess how your current processes are structured, identifying inefficiencies, redundancies, or gaps.

 

02 | Define Operative Objectives

Set clear goals for your operative model, focusing on improving execution, reducing costs, and meeting customer expectations.

 

03 | Design and Standardize Workflows

Utilize the resources in the toolkit to design workflows that are aligned with your objectives and can be easily replicated across teams or departments.

 

04 | Test and Optimize

Pilot the operative model in a specific department or area, gather feedback, and refine processes to ensure maximum efficiency and alignment.

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05 | Download and Implement

Bring your operative model to life with our toolkit. Download now to access the tools and templates you need to structure workflows, manage resources effectively, and achieve operational excellence. Take the first step toward streamlined execution today!

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