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WHO WE SERVE

 

WHO WE SERVE

 

WHO WE SERVE

 

WHO WE SERVE

 

By Role

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By Industry

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By Target Customer

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What We Offer

We drive business growth by improving operational efficiency through process optimization, smart automation, and cost control. Our approach boosts productivity, reduces expenses, and increases profitability with scalable, sustainable solutions

Customer Experience

We design memorable, customer-centered experiences that drive loyalty, enhance support, and optimize every stage of the journey. From maturity frameworks and experience maps to loyalty programs, service design, and feedback analysis, we help brands deeply connect with users and grow sustainably.

Marketing & Sales

We drive marketing and sales strategies that combine technology, creativity, and analytics to accelerate growth. From value proposition design and AI-driven automation to inbound, ABM, and sales enablement strategies, we help businesses attract, convert, and retain customers effectively and profitably.

Pricing & Revenue

We optimize pricing and revenue through data-driven strategies and integrated planning. From profitability modeling and margin analysis to demand management and sales forecasting, we help maximize financial performance and business competitiveness.

Digital Transformation

We accelerate digital transformation by aligning strategy, processes and technology. From operating model definition and intelligent automation to CRM implementation, artificial intelligence and digital channels, we help organizations adapt, scale and lead in changing and competitive environments.

 

 

Operational Efficiency  

We enhance operational efficiency through process optimization, intelligent automation, and cost control. From cost reduction strategies and process redesign to RPA and value analysis, we help businesses boost productivity, agility, and sustainable profitability.

Customer Experience

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Marketing & Sales

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Pricing & Revenue

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Digital Transformation

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Operational Efficiency 

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Accessibility

ICX Consulting is committed to an inclusive digital experience. Learn how we ensure accessibility and continuously improve our website for all users.

At ICX Consulting, we are committed to ensuring our website is accessible to all users, regardless of ability. We strive to provide

an inclusive digital experience and continuously work to improve accessibility across our site.

 

Accessibility Standards

Our website is designed to comply with the Web Content Accessibility Guidelines (WCAG) 2.1, aiming for Level AA

conformance. These guidelines help make digital content more accessible to people with disabilities, including those with visual,

auditory, motor, and cognitive impairments.

 

Features to Enhance Accessibility

To improve the user experience for all visitors, our website includes:

  • Keyboard navigation support for users who rely on a keyboard instead of a mouse.
  • Text alternatives for images to support screen reader users.
  • Contrast adjustments for better readability.
  • Resizable text for users needing larger fonts.
  • Consistent and clear navigation to enhance usability.

 

Ongoing Improvements

We recognize that accessibility is an ongoing process and are committed to regularly reviewing our website to address

potential barriers. We welcome feedback and take user input seriously to improve accessibility.

 

Contact Us

If you experience difficulties accessing any part of our website or have suggestions to improve accessibility, please contact us at

info@icx.co

We appreciate your support in helping us create a more inclusive online experience for all.

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