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What We Offer

We drive business growth by improving operational efficiency through process optimization, smart automation, and cost control. Our approach boosts productivity, reduces expenses, and increases profitability with scalable, sustainable solutions

Customer Experience

We design memorable, customer-centered experiences that drive loyalty, enhance support, and optimize every stage of the journey. From maturity frameworks and experience maps to loyalty programs, service design, and feedback analysis, we help brands deeply connect with users and grow sustainably.

Marketing & Sales

We drive marketing and sales strategies that combine technology, creativity, and analytics to accelerate growth. From value proposition design and AI-driven automation to inbound, ABM, and sales enablement strategies, we help businesses attract, convert, and retain customers effectively and profitably.

Pricing & Revenue

We optimize pricing and revenue through data-driven strategies and integrated planning. From profitability modeling and margin analysis to demand management and sales forecasting, we help maximize financial performance and business competitiveness.

Digital Transformation

We accelerate digital transformation by aligning strategy, processes and technology. From operating model definition and intelligent automation to CRM implementation, artificial intelligence and digital channels, we help organizations adapt, scale and lead in changing and competitive environments.

 

 

Operational Efficiency  

We enhance operational efficiency through process optimization, intelligent automation, and cost control. From cost reduction strategies and process redesign to RPA and value analysis, we help businesses boost productivity, agility, and sustainable profitability.

Customer Experience

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Marketing & Sales

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Pricing & Revenue

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Digital Transformation

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Operational Efficiency 

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Solution Realization Diagram

Por ICX Consulting, 2024

$10.00

The Magic Module

Congrats! You've just become a magician. This is the do-it-all module where you can let your creativity run wild. The best part is that it's just going to keep getting more and more awesome over time.


Related Toolkits
CRM
 
Marketing
 
SEO
 
UX

The Business Model Canvas is an essential tool for leaders looking to refine their strategic vision and drive innovation. Tailored for CEOs, board members, and C-level executives, this resource helps you map out key business components, from customer segments to revenue streams, all through a customer-centric lens. Download the Business Model Canvas on the ICX Consulting website to gain clarity on how to optimize your business model and achieve sustainable growth in today’s competitive market.

Goal

Goal

To outline and optimize a company’s business model through a customer-centric approach

participants

Participants

CEOs, board members, C-level executives, and strategic leadership teams

time

Time Needed

1-2 hours

phase

Phase

Strategy development and business model refinement

Before you start

Describe your solution with functional components

To understand which tasks you need to complete, it is crucial to understand how your architecture looks like in detail.

Resources you will need and get here

Customizable Diagram Templates

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Editable templates in formats like PowerPoint, Visio, or Lucidchart, pre-structured for various solution types.

 

 

Detailed Implementation Guide

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A comprehensive guide with step-by-step instructions, best practices, and examples for developing and using the diagram.

 

Progress Tracking Dashboard Template

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An Excel or online dashboard template to track milestones, tasks, and dependencies throughout the solution’s execution.

 

Benefits of downloading and using the Toolkit

Describe your solution with functional components

To understand which tasks you need to complete, it is crucial to understand how your architecture looks like in detail.

Steps

 

 

01 | Clarify Business Objectives and Problems

Define the business objectives and the specific problem(s) the solution aims to solve. Ensure these align with the organization’s strategic goals.

 

02 | Identify Stakeholders and Roles

List all stakeholders involved, including their roles and responsibilities, ensuring clarity in decision-making and execution.

 

03 | Break down Solution Components

Identify all key solution elements—software, processes, infrastructure, and teams. This will create a clear view of the components required for success.

 

04 | Map dependencies and Workflows

Visualize how components interact and establish dependencies between them, ensuring the solution aligns with business processes.

 

05 | Define deliverables, Milestones, and Timeline

Create a list of deliverables and key milestones with deadlines. Develop a high-level roadmap to track progress over time.

 

06 | Identify Risks and Constraints

Assess potential risks (technical, financial, or operational) and recognize constraints like budget, time, or resource limitations.

 

07 | Visualize the Solution Realization Diagram

Compile the information into a clear, visual diagram using flowcharts, Gantt charts, or maps to represent timelines, dependencies, and components..

 

08 | Validate and Monitor Progress

Review the diagram with stakeholders, collect feedback, and monitor progress regularly to adapt the solution as necessary.

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09 | Download and Implement

Get started on bringing your business solutions to life! Download the Solution Realization Diagram now and gain a clear roadmap to align processes, manage dependencies, and achieve your goals efficiently. Don't wait—turn your vision into action today!

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